PRIVACY & COOKIES
Our Privacy & Cookies Policy
INTRODUCTION
Here at Baked By Alexandra we are committed to ensuring your privacy is protected. The privacy policy below will explain the types of data we may collect from you when you visit us. It will also explain how our business uses and stores this data to keep it safe.
This policy will be updated when appropriate in line with current legislation, any changes will be displayed here. It was last updated on 17/05/2024.
If you have any questions or wish to contact us regarding this policy please drop us an email at bakedbyalexandrauk@gmail.com .
WHAT DATA WE COLLECT
The data we collect from you is limited to the information required to provide our services. Our company uses the following data:
Full Name
Address
Phone Number
Email Address
Information regarding your event
HOW THE DATA IS COLLECTED
You directly provide our company with most of the data we collect. We collect and process data from various sources including:
Our contact form
Emails and messages sent to us across our online platforms
Our E-commerce platform
Wedding Exhibitions and Fayres
Our company may also receive data indirectly from the following sources:
Referrals from existing clients and other industry professionals
HOW YOUR DATA IS USED
Your data is collected for the following purposes:
To respond to your contact requests and enquiries
To offer, quote, design and invoice for our services
To collect feedback on our services
To process any orders made through our e-shop
To communicate with you when required by law to provide you with information regarding changes made to the services we provide you
To comply with any contractual or legal obligation to share data with law enforcement
Baked By Alexandra uses this data to ensure our services are appropriate and suited to your requirements, any data collected is used for these purposes only.
HOW WE PROTECT YOUR DATA
Baked By Alexandra uses multiple products including Microsoft 365, Gmail and Canva who all offer data encryption. The privacy polices can be viewed here:
When you purchase our products online we use Square to provide a secure payment platform that also encrypts your data. We will use your name, email and address to confirm payment, provide shipping information and post your products to you. More information on the square privacy policy for buyers can be found here: https://squareup.com/gb/en/legal/general/buyer-features
HOW LONG YOUR DATA IS KEPT
Whenever your data is collected it is only retained for as long as operationally required.
Once your data is no longer required it will either be fully deleted, for example by aggregation with other data so that it can be used in a non-identifiable way for statistical analysis and business planning.
SHARING YOUR PERSONAL DATA
Baked By Alexandra will not share your personal data with any third party, body or organisation. We will not sell or rent your information.
YOUR DATA PROTECTION RIGHTS
Baked By Alexandra would like to make sure you are fully aware of all your data protection rights. Every visitor is entitled to the following:
The right to access - You have the right to request from our company copies of your personal data. We may charge a small fee for this service.
The right to rectification - You have the right to ask our company to rectify any information you believe to be incorrect. You also have the right to ask for us to complete any information which you may believe is incomplete.
Right to erasure - You have the right to request our company erases your personal data, under certain conditions.
Right to restrict processing - You have the right to request our company restrict the processing of your personal data, under certain conditions.
The right to object to processing - You have the right to object our company processing your personal data, under certain conditions.
The right to data portability - You have the right to request our company transfer the data that we have collected to another company, under certain conditions.
If you make a request, we have one month to respond. If you would like to exercise any of these rights please contact us by emailing us at bakedbyalexandrauk@gmail.com.
USE OF COOKIES
Like all websites our site uses ‘cookies’ these are text files placed on your computer to collect standard Internet Log information and visitor behaviour information. When you visit our site we may collect information from you automatically through cookies or similar technology. These cookies collect statistical data about your browsing actions and patterns but do not identify you as an individual. We use this information to improve the website experience. It is possible to switch off cookies by changing your browser preferences. For further information visit: allaboutcookies.org
LINKS TO OTHER WEBSITES
Our website contains links to other websites. This privacy policy applies only to our site, once you leave our site you should exercise caution and check the privacy policies of these individual sites.